Policies
Our Policies & Guidelines
Before booking your stay at White Porch Inn, we encourage all guests to review our policies. These guidelines help ensure a smooth, enjoyable experience for everyone. From check-in times to parking and guest requirements, all essential details are provided to help you plan your Provincetown visit with confidence.
ARRIVAL AND DEPARTURES
Check-in time is between 2:00 PM and 7:00 PM. For earlier arrivals, we are able to accommodate luggage storage and we will get you into your room as soon as possible. For check-ins after 7:00PM, personalized instructions are left for our guests. Check-out time is by 11:00 AM. A late check-out of 1:00PM may be available if the room is not rented that day for an additional charge of $75.00.
DEPOSITS & PAYMENTS
Bookings: a 100% deposit is required for a 1 night stay and 50% of the total booking is required as a deposit for 2 nights or longer. The open balance will be processed with the card on file 30 days before the check-in date. Visa/MC/Discover, American Express, and cash are accepted for payment. We cannot accept personal checks. Rates are based on single or double occupancy and are subject to change without notice.
ARRIVAL AND DEPARTURES
Check-in time is between 2:00 PM and 7:00 PM. For earlier arrivals, we are able to accommodate luggage storage and we will get you into your room as soon as possible. For check-ins after 7:00PM, personalized instructions are left for our guests. Check-out time is by 11:00 AM. A late check-out of 1:00PM may be available if the room is not rented that day for an additional charge of $75.00.
DEPOSITS & PAYMENTS
Bookings: a 100% deposit is required for a 1 night stay and 50% of the total booking is required as a deposit for 2 nights or longer. The open balance will be processed with the card on file 30 days before the check-in date. Visa/MC/Discover, American Express, and cash are accepted for payment. We cannot accept personal checks. Rates are based on single or double occupancy and are subject to change without notice.
ROOM RATES & CAPACITY
All rooms, with the exception of Stage Harbor, have a maximum capacity of 2 people. Stage Harbor can accommodate a maximum of 3 people. There is a $100 / night charge for a third person in Stage Harbor. More than 2 people are not authorized in any room other than Stage Harbor due to fire code. Having more than 2 people in any room other than Stage Harbor will result in the reservation being terminated without refund.
PARKING
Limited onsite parking is based on availability and must be reserved and confirmed in advance for $20/day. Onsite parking is restricted to one small or mid-sized vehicle per room (maximum dimensions 165" long, 70" wide. We are not able to accommodate large vehicles including, but not limited to, trucks, vans, pick-ups, or large SUVs. We can not be held responsible for damages inflicted on your car. Alternatives to parking on site include public and private lots in close proximity to the inn.
CHANGES & CANCELLATIONS
The cancellation fee up to 21 days before the date of arrival is 15% of the total amount of the booking. Within 21 days, the cancellation fee is 100% of the deposit. For cancellations 14 days or less of the arrival date, the fee is the full amount of the reservation. At that point, there is no refund for any reason. Reasons for cancellation may unfortunately include, but are not limited to, medical or family emergencies, health related issues, inclement weather, missed or cancelled flights and or ferry reservations, etc. As travel, weather, and life can be uncertain, we highly recommend purchasing a trip cancellation insurance, available at minimal cost from any travel agency or online at » insuremytrip.com. Reservations made through 3rd party OTAs are non-refundable. Should you need to reschedule but are not sure of your dates prior to 21 days before your arrival, we will issue you a certificate for 100% of the amount paid that can be applied a future stay.
MINIMUM STAYS
Minimum stay requirements apply to all bookings and vary depending on the season, holidays, and events.
SMOKING, CANDLES, VAPING, & OPEN FLAMES
Smoking, candles, any form of open flame, or vaping are not permitted anywhere on property. Guest violating the non-smoking or open flame policy will be automatically billed an additional $500.
CHILDREN
We are an adult vacation property. Children of 16 years of age and older are welcome. We are not able to accommodate children under 16 years of age.
PETS
Although we understand how hard it is to leave your loved ones behind, the White Porch Inn does not accommodate pets of any kind.
DAMAGES
Any damage above normal wear and tear to textiles, furnishing, carpeting, or the property are subject to a minimal fee of $50 plus additional service fees as needed.
LIABILITY
We are not liable for accidents, loss, injuries, or damages to guests or their property.
All rooms, with the exception of Stage Harbor, have a maximum capacity of 2 people. Stage Harbor can accommodate a maximum of 3 people. There is a $100 / night charge for a third person in Stage Harbor. More than 2 people are not authorized in any room other than Stage Harbor due to fire code. Having more than 2 people in any room other than Stage Harbor will result in the reservation being terminated without refund.
PARKING
Limited onsite parking is based on availability and must be reserved and confirmed in advance for $20/day. Onsite parking is restricted to one small or mid-sized vehicle per room (maximum dimensions 165" long, 70" wide. We are not able to accommodate large vehicles including, but not limited to, trucks, vans, pick-ups, or large SUVs. We can not be held responsible for damages inflicted on your car. Alternatives to parking on site include public and private lots in close proximity to the inn.
CHANGES & CANCELLATIONS
The cancellation fee up to 21 days before the date of arrival is 15% of the total amount of the booking. Within 21 days, the cancellation fee is 100% of the deposit. For cancellations 14 days or less of the arrival date, the fee is the full amount of the reservation. At that point, there is no refund for any reason. Reasons for cancellation may unfortunately include, but are not limited to, medical or family emergencies, health related issues, inclement weather, missed or cancelled flights and or ferry reservations, etc. As travel, weather, and life can be uncertain, we highly recommend purchasing a trip cancellation insurance, available at minimal cost from any travel agency or online at » insuremytrip.com. Reservations made through 3rd party OTAs are non-refundable. Should you need to reschedule but are not sure of your dates prior to 21 days before your arrival, we will issue you a certificate for 100% of the amount paid that can be applied a future stay.
MINIMUM STAYS
Minimum stay requirements apply to all bookings and vary depending on the season, holidays, and events.
SMOKING, CANDLES, VAPING, & OPEN FLAMES
Smoking, candles, any form of open flame, or vaping are not permitted anywhere on property. Guest violating the non-smoking or open flame policy will be automatically billed an additional $500.
CHILDREN
We are an adult vacation property. Children of 16 years of age and older are welcome. We are not able to accommodate children under 16 years of age.
PETS
Although we understand how hard it is to leave your loved ones behind, the White Porch Inn does not accommodate pets of any kind.
DAMAGES
Any damage above normal wear and tear to textiles, furnishing, carpeting, or the property are subject to a minimal fee of $50 plus additional service fees as needed.
LIABILITY
We are not liable for accidents, loss, injuries, or damages to guests or their property.
Need More Info?
If you’d like additional details about White Porch Inn, our rooms, or the Provincetown area, feel free to get in touch. We’re happy to assist with anything you need before your stay.
