COVID-19  Policies & Procedures

The White Porch Inn is focused on the health and safety of our guests and staff.  We adhere to procedures and regulations of the State of MA and the town of Provincetown.  All guests and anyone visiting the property agree to follow our property as well as state and local guidelines, including but not limited to social distancing and mask guidelines. The Town of Provincetown does require the wearing of a mask for everyone on Commercial Street between Bang Street and Pleasant Street between 9 AM and 9 PM.   Currently, the state of MA suggests that out of state visitors self quarantine for 14 days.  This is not a requirement by the state or by the White Porch Inn.   Our complete COVID-19 Procedures and policies are available in detail in our White Porch Inn Online Guest Guide.

Parking

Limited onsite tandem parking is available but must be reserved in advance, ideally at time of booking, and is based on availability for $15.00/day. We suggest bringing a second set of keys for your convenience. Due to space restrictions this confirmed parking is restricted to one small or mid-sized vehicle per room. We are not able to accommodate any large vehicles including such  trucks, vans, pick-ups, trucks, SUVs, or other large vehicles.   We can not be held responsible for damages inflicted on your car.  Alternatives to parking on site include public and private lots immediately in close proximity at both ends of Johnson Street.

Smoking, Candles, Vaping, & Open Flames

Smoking, candles, or any form of open flame is not permitted anywhere on property.  Vaping of any kind is also not permitted.  Guest violating the non-smoking or open flame policy will be automatically billed an additional $500.

Children

We are an adult vacation property.  Children of 16 years of age and older are permitted. We are not able to accommodate children under 16 years of age.

Pets

Although we understand how hard it is to leave your loved ones behind, The White Porch Inn does not accommodate pets of any kind. If you wish to travel with your pet(s), there is a local pet resort that we recommend. Please contact » kcskennelprovincetown.com

Damages

Any damage above normal wear and tear to textiles, furnishing, carpeting are subject to a minimal fee of $50 plus additional service fees as needed.

Policies

For policies for reservations  made through 3rd parties, please see the corresponding partner site or contact their customer support.

Deposits & Payments

All rates are subject to change without notice and do not include applicable taxes and fees.  Direct Bookings:   a 100% deposit is required for a 1 night stay and  50% of the total booking is required as a  deposit for 2 nights stay or longer.  The balance of your room is due upon check-in.

For deposit and payment policies for reservations made through 3rd parties, please see the corresponding site or contact their customer support.

Visa/MC/Discover, American Express and Travelers Checks are accepted for payment. We cannot accept personal checks as payment. Rates are based on single or double occupancy and are subject to change without notice.   There is no refund for shortened stays.     We have added a 5% service charge as a basic gratuity for our service staff.  Additional gratuity is accepted and appreciated.

Change / Cancellation

In light of the 2020 COVID-19 crises we are offering a flexible change policy.  Should you need to reschedule due to the current health crisis, we will give you a certificate for 100% of the amount paid that can be applied a future stay with no expiration date.

As travel, weather, and life can be uncertain, we highly recommend purchasing a trip cancellation insurance, available at minimal cost from any travel agency or online at » insuremytrip.com

For cancellation policies for reservations made made through 3rd parties, please see the corresponding site or contact their customer support.

Minimum Stays

Minimum stay requirements apply to all bookings and vary depending on the season, holidays, and events. To provide more flexibility for your trip to P’town, minimum stays do not require a Saturday arrival.

Arrival and Departures

Check-in time is between 3:00PM and 7:00PM. For arrivals earlier than 3:00PM, we are able to accommodate luggage storage and we make every effort to accommodate our guests as soon as possible. For check-ins after 7:00PM, personalized instructions are left for our guests who do require a late check-in. Check-out time is 11:00AM.  A late check-out of 1:00PM may be available for an additional charge of $75.00.

CANCELLATION //

For direct bookings, there is a 15% fee for cancellations made up to 15 days before the booked arrival date.  For third party bookings, see your booking site for policies. For cancellations 14 days or less of the scheduled arrival date, there is no refund for any reason and the entire stay will be charged to the card on file. There is no refund for shortened stays. Reasons for cancellation may unfortunately include, but are not limited to, medical or family emergencies, inclement weather, missed or cancelled flights, ferry reservations, etc. As travel, weather, and life can be uncertain, we highly recommend purchasing a trip cancellation insurance, available at minimal cost from any travel agency or online at » insuremytrip.com For cancellation policies for reservations made made through 3rd parties, please see the corresponding site or contact their customer support.

Direct Booking Discount

Customers booking directly online through our site whiteporchinn.com are eligible for a 5% direct booking discount for stays between January 1st & December 31st, 2020.  Based on availability.  Standard policies and minimums apply.   Not available for third party bookings.   Simply enter “DIRECT” as the promo code when booking here on our site.