Smoking & Candles

Smoking, candles, or any form of open flame is not permitted anywhere on property. Guest violating the non-smoking or open flame policy will be automatically billed an additional $500.

Children

We are an adult vacation property. Children of 16 years of age and older are permitted.

Pets

Although we understand how hard it is to leave your loved ones behind, The White Porch Inn does not accommodate pets of any kind. If you wish to travel with your pet(s), there is a local pet resort that we recommend. Please contact » kcskennelprovincetown.com

Damages

Any damage above normal wear and tear to textiles, furnishing, carpeting are subject to a minimal fee of $50 plus additional service fees as needed.

Parking

Limited onsite tandem parking is available but must be reserved in advance, ideally at time of booking, and is based on availability for $14.00/day. We suggest bringing a second set of keys for your convenience. Due to space restrictions this confirmed parking is restricted to one small or mid-sized vehicle per room. We are not able to accommodate any large vehicles including, but not limited to, trucks, vans, pick-ups, trucks, or SUVs.   We can not be held responsible for damages inflicted on your car.  Alternatives to parking on site include public and private lots immediately in close proximity at both ends of Johnson Street.

Policies

Deposit and Payment Terms

All rates are subject to change without notice and do not include applicable Massachusetts hotel room taxes and fees.  For direct bookings with us,  50% deposit is required for all reservations of 3 nights and longer. A 100% deposit is required for stays of 2 nights or less. The balance of your room is due upon check-in. Visa/MC/Discover, American Express and Travelers Checks are accepted for payment. We cannot accept personal checks as payment. Rates are based on single or double occupancy and are subject to change without notice.   There is no refund for shortened stays.    For your convenience for all reservations taken after April 15th, 2015,  we have added a 5% service charge as a basic gratuity which we pass on to our service staff.  Additional gratuity is accepted and appreciated.

Cancellation

For reservations made for periods not listed below, cancellations 22 days or more prior to your scheduled arrival date, there is a 15% cancellation fee on the total stay. For cancellations 21 days or less of the scheduled arrival date, there is no refund. We do no transfer, or credit any deposits regardless of the reason for cancellation. Reasons for cancellation may unfortunately include, but are not limited to, medical or family emergencies, inclement weather, missed or cancelled flights, ferry reservations, etc. Deposits on bookings cancelled at any time scheduled for New Years, Memorial Day, July 4th week, Carnival week, Labor Day Weekend, Columbus Day Weekend, and Women’s Week are non-refundable, regardless of the time when the cancellation was made. As travel, weather, and life can be uncertain, we highly recommend purchasing a trip cancellation insurance, available at minimal cost from any travel agency or online at » insuremytrip.com

Minimum Stays

Minimum stay requirements apply to all advance bookings and vary depending on the season, holidays, and events. To provide more flexibility for your trip to P’town, minimum stays do not require a Saturday arrival. The minimum stay requirements are:

New Years (3 nights), Valentine/Presidents Weekend (3 nights), Memorial Day (4 nights), July 4th Weeks (5 nights), Bear Week (7 nights), Carnival (7 nights), Labor Day Weekend (5 nights), Columbus Day weekend (3 nights), Woman’s Week (4 nights), Halloween Weekend (3 nights), Thanksgiving weekend (3 nights). Weekends in May (2 nights),  Weekends June (2 to 3 nights, depending on the weekend), Weekends in July & August (4 nights), Weekends in September & October (2 nights).  Other minimums may apply during between June 15th and September 15th.  We may be able to accommodate exceptions to these minimum stays.  Please contact us directly to inquire if that is possible.

Arrival and Departures

Check-in time is between 3:00PM and 7:00PM. For arrivals earlier than 3:00PM, we are able to accommodate luggage storage and we make every effort to accommodate our guests as soon as possible. For check-ins after 7:00PM, personalized instructions are left for our guests who do require a late check-in. Check-out time is 11:00AM. A late check-out of 1:00PM is available for an additional charge of $75.00.